Nero Tapware

Nero take tapware personally. That’s because they understand that your choices are entirely personal ones. The taps and accessories you choose for your home are an extension of yourself. They say something about you. Your tapware is not just a source of water – it’s a source of pride – an expression of who you are, what you think, how you feel.

Every time you turn on a tap, hang a towel, or take a shower, it should be a reminder of your sense of style. Nero creates tapware that is not only aesthetically beautiful, but effortlessly functional. And they remain proud to have Nero as part of your home, part of your life, and indeed, part of you.

All Nero products are designed by their thoughtful and skilled design team here in Australia. They create products with a local feel, for a loyal, local customer base. Quality and simplicity are at the heart of everything they design. Sleek, attractive lines and uncomplicated functionality underline all their creations. Nero's range reflects modern design trends and keeps pace with your needs and expectations.

Nero (All Products)

All surfaces should be cleaned with mild liquid detergent or soap and water. Do not use cream cleaners or citrus based cleaning products, as they are abrasive. Use of unsuitable cleaning agents may damage the surface. Any damage caused in this way will not be convered by warranty.

Nero Showers

• 15 Years replacement product or parts on all finishes (Opal and Mecca ranges only)
• 10 Years replacement product or parts on all finishes (all other ranges)
• 5 Years replacement part (metal shower hoses)
• 2 Years labour (Opal and Mecca ranges only)
• 1 Year labour (all other ranges)

Should any of their products not perform to your satisfaction, please contact Nero on the phone number (03) 8786 3170 or fill in their Customer Warranty Request Form. Their customer service team will professionally deal with your enquiry.

To view the full Nero Warranty policy, click here. 

For peace of mind when buying with Bathroom Warehouse, you are covered by:

• Insurance on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages
• Fee free change of mind policy if changing your mind within 24 hours of purchasing

Full details of our returns & exchanges policy can be viewed here