What if I don’t have a receipt?

You need to prove the item was purchased from Bathroomware House. If you don’t have the Sales Order or EFTPOS receipt, you can show, for example:

  • a credit card statement
  • a lay-by agreement
  • a confirmation or receipt number from a phone or online purchase.

In addition, Bathroomware House keeps records of every sale and we will help you provide proof of purchase if you can provide the name or Sales Order number the item was purchased under.

Your Shopping Rights Factsheet

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