How do I order?

  • You can order directly on this site - click here to start ordering.
  • If you're not comfortable with online ordering, simply email us or phone us during business hours. Find your nearest Display Centre on our Display Centre Locator
  • We have a well-trained and friendly customer service team who will help you with your enquiry or order.
  • Payment is by:
    • credit card, online or over the phone
    • EFT (Electronic Funds Transfer)

How does delivery work?

  • We aim to deliver your order as economically as possible.
  • Once your order has been placed we will despatch your items as quickly as possible.
  • Smaller items are despatched by post or courier and larger items by transport service.
  • Unless otherwise arranged with Bathroomware House, the charge for delivery is on the condition that you or someone on your behalf will be available to assist the driver in the unloading of large heavy goods such as vanities, shower screens etc.
  • The delivery charge covers delivery of large and heavy items to a driveway / front of house / curb etc, not into a house or building. If delivery is required into the premises, please contact your local store for a quote. 
  • Delivery is to mainland Australia (including Tasmania) only. Requests for delivery to other locations may be made to
  • The prices of stone baths include transport to our transport depots in Adelaide, Brisbane, Canberra, Melbourne or Sydney only. From there, home delivery is based on your location and may be added to your order if within the radius shown in metro Sydney, Melbourne, Canberra, Brisbane, Adelaide or the Gold Coast. If outside these areas, we will contact you with a separate delivery quote.

How do I know if your products are any good?

  • We only use reputable suppliers and most have supplied us for many years.
  • Our products all offer industry standard warranties or better. (ie. Methven showers have a lifetime warranty.)

At Bathroomware House, we make every effort to ensure you receive your products as quickly as possible. However, please allow 5 – 15 business days for the arrival of your items. If all of your ordered items have not arrived within this timeframe, please contact your local store.

Please note, some items, such as Caesarstone, stone baths, custom sized products etc, can require longer lead times due to manufacturing time.