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Tapware FAQ

How do I know whether a mixer or tap is water efficient?

The Government regulated WELS (Water Efficiency Labelling and Standards) scheme dictates that tapware must display a water efficiency label which shows a star rating (more stars the better), rate of water consumption (litres per minute) and registration details.

Bathroomware House clearly displays the required WELS information for each tapware product in our galleries and on bathroomwarehouse.com.au. Simply look for the stars, the more the better efficiency.

Do you have tapware available in a range of colours?

Tapware is available in a huge range of colours including Black, Black/Chrome, Black/Rose Gold, Brushed Gold, Brushed Nickel, Chrome, Chrome/White. Gun Metal. Stainless and White. However, the most popular tapware colour by far is plain chrome (about 85%) with black quickly gaining in popularity over the past couple of years.

Do I have to use the same brand of tapware to match the shower head brand?

No. The only reason to choose the same brand would be maintain similar design which will give a feeling of consistency. From a plumbing perspective, the shower and mixer/taps do not need to be the same brand. If you love a certain mixer but prefer another brand of shower eg. for water saving or to have a dual rail unit, that should work as long as the specs are suitable. Bathroomware House recommends that you check your individual situation with your qualified plumber before purchasing your tapware and showers.

What is the most water saving tapware?

All (except bath and shower) tapware has a WELS (Water Efficiency Labeling and Standards) Scheme rating and this is reflected in store and in product pages on bathroomwarehouse.com.au. Understanding the star rating is easy - the more stars, the more water efficient the product is.

You can review the ratings for all approved tapware on www.waterrating.gov.au

What do the ratings and standards for tapware mean?

The Government regulated WELS (Water Efficiency Labelling and Standards) scheme dictates that tapware (other than bath and shower tapware) must display a water efficiency label which shows a star rating (the more stars the more efficient), the rate of water consumption (litres per minute) and registration details for the product.

Bathroomware House clearly displays the required WELS information for each tapware product in our galleries and on bathroomwarehouse.com.au. Simply look for the stars, the more the better efficiency.

Is it required by law to install water saving tapware into new homes?

Yes, any new tapware that is bought and installed in Australia must be WELS (Water Efficiency Labeling and Standards) Scheme approved.

Are there limitations on tapware you can buy for high pressure water system?

Yes. The standard water pressure in Australian homes is about 500kpa, however some homes have water pressure as high as 1000kpa, this will depend on the area in which you live. Speak to your qualified plumber to find out if your area could have high water pressure and what your options might be to deal with that.

When do I need to use a diverter mixer?

You will need a diverter mixer if you want to change the outlet water is coming from. For example, if you are installing a shower over a bath, a diverter will divert water to the shower or to the bath spout, depending on your whim.

Note - you don't usually need a diverter for a twin shower set, to divert water to either the overhead shower or the hand held shower, as they have one included.

Will the black or colour ranges date?

Styles change over the years and every product will date to some extent. The main objective of style choice is to choose something you like and will enjoy on a daily basis. It's you that has to like it!

Do the colour ranges scratch easily?

Black and coloured tapware and bathroom accessories are usually electroplated for a robust finish that will last well. In fact, many coloured products come with up to 15 years warranty, so the manufacturers are very confident in their products. Also, where highly polished finishes can show fingerprints and water marks, these are much less apparent on coloured and matte black.

Our main tip is not to use harsh chemicals or abrasive cleaners when cleaning tapware or accessories. But you know not to use those on any surfaces in the bathroom unless otherwise indicated by the manufacturer, right?

Do your sink mixers swivel?

Yes, all our sink mixers swivel to suit single or double bowl sinks, that's what makes them a sink mixer. They also come in several types, standard (mixer with simple swivel spout), pullout/down (the spout pulls out or down, usually with a spray option for washing vegies etc) and 3 piece (swivel spout and two taps)

Can I change my existing washer taps to a quarter turn tap (ceramic disk cartridge)?

Absolutely, and we recommend the beautifully engineered Phoenix Vivid Pin Lever Wall Top Assembly

What is the difference between water mixers and taps. Is one better than the other?

Mixers have become much more popular in recent years due to their design and function. They use a ceramic disc cartridge to mix and control the flow of water, as opposed to conventional tapware which usually uses a plunger system with washers that regularly need replacing.

Most mixers have a single control to mix hot and cold and control flow rate. This is not only convenient, it can be very beneficial for disabled and older users who have difficulty turning conventional taps.

Still have questions?

Ph: 1300 788 653

E: help@bathroomwarehouse.com.au