Dorf Tapware

• Never use harsh detergents or abrasive cleaners, as these will scratch the surface.
• Where your tapware/accessories remains dry in use, a soft cloth can be used to remove surface dust. Alternatively, a wipe over with warm soapy water is all that is required to maintain the finish in perfect condition for a lifetime of use.
• Don’t use cleaning products containing chlorides and halides (e.g. Bromine, Iodine and Fluorine)
• Don’t use disinfectant to clean stainless steel parts and components
• Don’t use hydrochloric acid (HC) for cleaning. This will lead to pitting and stress corrosion cracking (SCC)
• Use of wax based furniture cream should be avoided as these can result in a buildup of deposits, which could detract from the appearance
• Do not use undue pressure and wipe in one direction only. 
• Gold plated products should always be cleaned with care using a soft dry cloth or a soft cloth with warm soapy water.

Tapware Aerator Cleaning

• The cleaning of the aerator insert must be performed regularly.
• The frequency depends on the water quality and water bourne debris in your area as it is the home owner’s responsibility to keep the aerator insert clean.
• We suggest this be performed at a minimum of 6 month intervals.

Dorf

Over 70 years ago, Keith Hooper, a former toolmaker, opened a humble tap manufacturing business in the stables of a dairy in Malvern, a Melbourne suburb. Needing a short, sharp company name, and being an ardent admirer of Henry Ford as a dynamic go-getter, he reversed the D and F in Ford and 'Dorf' was born.

Two decades may be a long time in the life of most tapware....but not Dorf. As a result of detailed craftsmanship, rigorous testing and the highest quality parts, Dorf are able to offer an industry leading 20 year warranty across all residential installations of Dorf mixers, taps and showers. The expression – ‘it’s what’s inside that counts’ applies particularly when it comes time to buy new tapware. It’s on the inside that durability is really put to the test.

Dorf products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.

Dorf Taps, Outlets and Mixers

• 20 Years Tapware Engine and parts
• 1 Year labour, finishes, pull down/out hoses,
  spray heads, ceramic disc spindles

*Tapware Engine includes ceramic disc mixer cartridge, aerator, ultra flex pex hose.

For After Sales & Service enquiries you can contact Dorf directly on 13 14 16 for assistance.

For piece of mind when buying with Bathroom Warehouse, you are covered by:

• Our 30 day return or exchange policy
• Insurance on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages
• Fee free change of mind policy if changing your mind within 24 hours of purchasing (if your goods have not been shipped out)

Full details of our returns & exchanges policy can be viewed here