10 year Radiant heated towel rail Warranty
It is not recommended to install 304 grade stainless steel fixtures & fittings (including towel rails) in coastal areas within close proximity of breaking surf & where there is a risk of the prevailing wind bringing the moist salty air into contact with the fittings. Where these are installed, regular cleaning & maintenance is often required to avoid any build up of salt & related corrosion.
For this reason, our warranty is strictly limited when appliances are installed in close proximity to breaking surf & we therefore do not recommend installation of our 304 grade stainless steel towel rails & floor grates in these areas unless they can be cleaned on a
weekly basis.
All rails are covered with a 10 year warranty for construction / heating element and the coating on coloured rails are covered by a 2 year warranty.
2 year Radiant Timers/ Thermostat Warranty
All Timers/Thermostats are covered by a 2 year warranty for construction
7 year Radiant Shower Grate Warranty*
All Radiant shower grates are covered by a 7 year warranty
* The replacement warranty for the coated grates is only applicable until the date of installation. Once Installed, any damage to the coatings due to the incorrect use of cleaning products, mis-use or accidental damage, will not be covered under warranty.
Please contact Radiant Australia on 08 9302 4140.
Full details of our returns & exchanges policy can be viewed here
